SheetCam w/Command CNC Issues w/cut files showing up

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SheetCam w/Command CNC Issues w/cut files showing up

Post by TJS »

Command CNC 32 Bit.
Issue in sheetcam.
File===> New Part : when I do this the dialog box shows up but does not show the files that are in my Cut File Folder(Drawings). Even if I click Places to choose another folder nothing happens. Also played with file types in the drop down. Again nothing shows up. It has been working good for many years. I even cleaned out some old cut files I do not use. I have plenty of Gigs storage avail (cant remember how much but I am at 15% usage).
The only way for the dialog box to show my files to choose is I have to re-boot two or three times. Then I am able to choose the file and make my plan and post process and cut with no issues.
Thanks.
T.J.

Screen shots in next post.
Last edited by TJS on Fri Feb 07, 2025 4:36 pm, edited 2 times in total.
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by TJS »

Here is a screen shot to see what is happening

File===> New Part
20250207_130000.jpg
Then Nothing Shows up to where I am pointing in Home/Plasma /CutFiles
Even if I click on Places, no action occurs.
20250207_130032.jpg
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by TJS »

I posted over in the Sheetcam forum a few weeks ago. Have not heard back yet.
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by djreiswig »

Might be an issue with Linux. I've read about some versions having random strange issues. Do you have the latest SheetCam release?
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by tcaudle »

TJS wrote: Fri Feb 07, 2025 4:17 pm Command CNC 32 Bit.
Issue in sheetcam.
File===> New Part : when I do this the dialog box shows up but does not show the files that are in my Cut File Folder(Drawings). Even if I click Places to choose another folder nothing happens. Also played with file types in the drop down. Again nothing shows up. It has been working good for many years. I even cleaned out some old cut files I do not use. I have plenty of Gigs storage avail (cant remember how much but I am at 15% usage).
The only way for the dialog box to show my files to choose is I have to re-boot two or three times. Then I am able to choose the file and make my plan and post process and cut with no issues.
Thanks.
T.J.

Screen shots in next post.
You are aware that a PART is not a JOB or a DRAWING? If its a DXF or SVG drawing you use inport drawing.
What should happen on a New part is the Import Drawing dialog box should show up tomake a new part . A job can have multiple PArts
YOu can SAVE a PART for use later . New parts are derived form a drawing import.

The VERSION of LINUX used on CandCNC is not the generic download versions and is tested with SheetCAm.

Uf you do not get the the Import Part dialog in New part then simply use the FILE?import Dar wing menu selection

We have been on 64 bit LINUX fero several years . Same with SheetCAM

We just relased a 22-04 version of Linux and CommandCNC. SInce CommandCNC is based on Linuxcnc We have had to fix some things in Linuxcnc . The fixes have been submitted to the project and will show up in the next official release of linuxcnc. .

.
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by TJS »

Import Drawing does not work either, would you like a screen shot of that as well.
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by jmersereau »

What happens if you switch the file type that you are looking for in the bottom right corner from svg to dxf?

What does it show under the OPTIONS menu, APPLICATION OPTIONS, DEFAULT DIRECTORIES?
Screenshot 2025-02-11 054854.png
Screenshot 2025-02-11 054854.png (49.15 KiB) Viewed 39335 times
Screenshot 2025-02-11 054854.png
Screenshot 2025-02-11 054854.png (49.15 KiB) Viewed 39335 times
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by TJS »

jmersereau wrote: Mon Feb 10, 2025 11:51 pm What happens if you switch the file type that you are looking for in the bottom right corner from svg to dxf?

What does it show under the OPTIONS menu, APPLICATION OPTIONS, DEFAULT DIRECTORIES?

Screenshot 2025-02-11 054854.png
Part of my original post " Also played with file types in the drop down." No Change.
The directory is correct to where I put my drawings. It has been like this for 8 plus years. I know by now where they would go. As I said. I have to reboot at least once maybe three times for my drawings to show up where they always are.
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by tcaudle »

an interesting thing would be to use file manager in Linux and go see if the files are showing up . It almost sounds like a rights issue and somehow the folder permissions got changed. If SheetCAM cant see the contents it wont give you anything to import/

if they are DXG of SVG than Imkscape will(should) see and open /import them.
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by TJS »

Same issue with File>Import Drawing. I have to reboot about 2 to 3 times for the drawings to finally show up. I have been doing this for 8 years this way. Nothing has changed in my process to create a post.
sheetcam3.jpg
sheetcam4.jpg
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by Deezl Smoke »

Any update? Did you resolve the issue?
Sheetcam on my linux machine does throw fits from time to time. It will just lock up, then once I reboot, it says it found a back up and would I like to use it? I learned to not use it as then it wont save jobs and a whole plethora of other issues.
But I am curious if you got your issue resolved, and what it took.
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by sheetcamCS2 »

Les at sheetcam has been looking into this issue, latest info may be in the sheetcam forum here - https://forum.sheetcam.com/t/update-she ... linux/8326
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by TJS »

Deezl Smoke wrote: Sat Mar 15, 2025 6:46 am Any update? Did you resolve the issue?
Sheetcam on my linux machine does throw fits from time to time. It will just lock up, then once I reboot, it says it found a back up and would I like to use it? I learned to not use it as then it wont save jobs and a whole plethora of other issues.
But I am curious if you got your issue resolved, and what it took.
Honestly as of now nothing really. It took several posts just to prove what is happening and there are a few people state I am creating my cut plan wrong basically. Funny I have been creating my plan and cutting on the same table with the same table computer for over 8 years. Guess with this issue I am doing it all wrong. I tried it their way and same issue. I just keep rebooting till the files show up.
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by Deezl Smoke »

TJS wrote: Mon Mar 17, 2025 6:49 am
Deezl Smoke wrote: Sat Mar 15, 2025 6:46 am Any update? Did you resolve the issue?
Sheetcam on my linux machine does throw fits from time to time. It will just lock up, then once I reboot, it says it found a back up and would I like to use it? I learned to not use it as then it wont save jobs and a whole plethora of other issues.
But I am curious if you got your issue resolved, and what it took.
Honestly as of now nothing really. It took several posts just to prove what is happening and there are a few people state I am creating my cut plan wrong basically. Funny I have been creating my plan and cutting on the same table with the same table computer for over 8 years. Guess with this issue I am doing it all wrong. I tried it their way and same issue. I just keep rebooting till the files show up.
I can understand that frustration.

Can you find how much free memory you still have on this computer? Also, is there a way to clear the cache?
My machine had a lightning strike a couple years back. Even after all of the new parts, and taking the whole cabinet to the factory for testing, there is a fantom issue that comes and goes without warning.

Can you, or do you, store your files, dxf, job, job reports etc., on a flash drive, or in the computer memory? I'm wondering if either your memory is full, and/or there is not enough memory space left where sheetcam has to go to access the drawing, or that somehow sheetcam program has corrupted. That might require an un-install/re-install thing.
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by TJS »

When this first started I thought I was low on physical memory/storage. I then checked and I am only at 15% usage.
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by TJS »

Also another person on the sheetcam post is having the same issue. Same system.
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by Deezl Smoke »

Ok, ya I remember you mention 15% now.
I'm same system too, so going to keep watching the thread in case I end up with the problem.
Just seems like it should be something simple after 8 years of good use, then to just stop being able to find the drawing file. Then after several reboots, it can mysteriously access them.

My machine does not have access to the www so I can't get any updates directly. Stupid clock on the computer gains time like crazy.
My windows sheetcam is working awesome as it had access to the www and stays updated.
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by BTA Plasma »

It looks like the possible reason is sheetcam sets the last path as the path for next time. It looks like you used a thumb drive then tried to open a file either off another thumb drive or from a folder but it is still trying to find the old thumb drive. The defaults can be turned off and that may also be why it isnt showing your SVG because you didnt give it a path to look.
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by BTA Plasma »

Also you should not set your files in the Linux folders. They should be set in a separate folder that you make or your OEM made.
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by TJS »

BTA Plasma wrote: Mon Mar 17, 2025 2:29 pm It looks like the possible reason is sheetcam sets the last path as the path for next time. It looks like you used a thumb drive then tried to open a file either off another thumb drive or from a folder but it is still trying to find the old thumb drive. The defaults can be turned off and that may also be why it isnt showing your SVG because you didnt give it a path to look.
This is an assumption. I do not perform any opening by pointing to the thumb drive. I however do copy them over to the proper directory/folder that has been used forever. I then remove the thumb drive as per Tom C and CandCNC. Been doing it like this for many years. Never an issue.
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by TJS »

BTA Plasma wrote: Mon Mar 17, 2025 2:30 pm Also you should not set your files in the Linux folders. They should be set in a separate folder that you make or your OEM made.
I am aware.
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by acourtjester »

Have you tried to point to a new location for the drawing you want to use, I do not use only one location but move to where I may have a different storage location. What if your problem is a read error on the single location you keep using. Computers will try many time a command before either working or causing an error. Years ago we would clean up the disc with a reorganize function to put all the spare section at the end of the disc. Now there is a new command shown here "To open Disk Cleanup in Windows, press the Windows key + R, type cleanmgr, and press Enter. You can also access it through File Explorer by right-clicking the drive and selecting "Properties", then clicking "Disk Cleanup.
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by tcaudle »

There is a specific folder on the system under the linuxcnc folder called nc_files. we advise backing up taht whole linuxcnc folder because it has all of your settings and CONFIGS for CommandCNC and the license files for stuff.

You can create another folder under the HOME folder for cut files and artwork etc. I have seen thunb drives lose their directory structure if you remove the drive without Ejecting it. Sometimes going back and forth between Wondows and Linux with thumb drives can cause the memory stick to lose the file info and it can be recovered with windows and "fix" the record files. We do everything by network and local storage and backed up to our main server .
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by Deezl Smoke »

acourtjester wrote: Tue Mar 18, 2025 10:29 am Have you tried to point to a new location for the drawing you want to use, I do not use only one location but move to where I may have a different storage location. What if your problem is a read error on the single location you keep using. Computers will try many time a command before either working or causing an error. Years ago we would clean up the disc with a reorganize function to put all the spare section at the end of the disc. Now there is a new command shown here "To open Disk Cleanup in Windows, press the Windows key + R, type cleanmgr, and press Enter. You can also access it through File Explorer by right-clicking the drive and selecting "Properties", then clicking "Disk Cleanup.
disc read.JPG
So this got me to wondering if it might the reason he can usually get the drawing to come up after several reboots.?
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Re: SheetCam w/Command CNC Issues w/cut files showing up

Post by TJS »

Ok everybody. I so yesterday I used my table PC (Linux) and Inkscape (original version that was from CandCNC) and made a drawing for a vice grip shelf/bracket. The drawing opened up normal when File==> import drawing as well as File===>New Part. I changed no process at all from previous tests. I did not make a final post plan or a cut cause I needed to use a font that is on my laptop to cut my initials into it. So I made another drawing on my laptop (windows OS) and a newer version of inkscape. I copied it over to my thumb drive. Hopefully today I will copy it from my thumb drive to the "drawings folder" like I always do. Very bizzare that this works good intermittently.
T.J.
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