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CNC CONFIG ERROR

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saltydog
Posts: 34
Joined: Fri Oct 26, 2012 4:50 pm

CNC CONFIG ERROR

Postby saltydog » Fri Apr 18, 2014 2:57 pm

GOT A CNC CONFIG ERROR WHEN I OPEN CUT N COMMAND....CLICK OK THEN GET CNC CONTROLLER NOT RESPONDING AND TCP CONNECTION IS NOT ESTABLISHED!!!!!!!!!!!!!! WTF. WAS WORKING AN HOUR AGO, JUUST MOVED THE TORCH TO HOME POSITION AND IT STOPPED??? NEED HELP ASAP!!! AS USUAL TECH LINE JUST GOES TO MACHINE

saltydog
Posts: 34
Joined: Fri Oct 26, 2012 4:50 pm

Re: CNC CONFIG ERROR

Postby saltydog » Fri Apr 18, 2014 3:03 pm

JUST A RE-BOOT...THANKS TO JUSTIN FOR CALLING SO QUICK

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Re: CNC CONFIG ERROR

Postby Team Tracker » Fri Apr 25, 2014 3:50 pm

saltydog wrote:GOT A CNC CONFIG ERROR WHEN I OPEN CUT N COMMAND....CLICK OK THEN GET CNC CONTROLLER NOT RESPONDING AND TCP CONNECTION IS NOT ESTABLISHED!!!!!!!!!!!!!! WTF. WAS WORKING AN HOUR AGO, JUUST MOVED THE TORCH TO HOME POSITION AND IT STOPPED??? NEED HELP ASAP!!! AS USUAL TECH LINE JUST GOES TO MACHINE


Glad Justin was able to return your call so quickly. You had called on a Saturday morning and that is the reason the Tech Line went right to the machine. It will always go to the machine after hours and on weekends however with our 24/7 tech support system you will get a return call very quickly as you experienced.
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